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PoliciesAbby Clark
Creative
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5 minute read
Memes come in a variety of media, but at their core, they’re a means of disseminating culture. They’re shared on the internet to comment on anything from pop culture to society or current events1, and they live and die at a typical internet rate (that’s to say, quickly). I would argue that the first examples of brands assimilating into the online environment rose on Twitter. As brand accounts started tweeting in a way that simulated real conversation, their banter with other brands and customers gained traction, like when Old Spice and Taco Bell originated the now-famous ‘brand feud’ in 20122.
Fast forward to today, and memes of any format are seen as a way to humanise a brand and connect with a young audience. From Instagram to TikTok, meme marketing has exploded on every social platform as brands try to insinuate themselves among millennials and Gen Z. TikTok in particular has seen branded content evolve to become almost indistinguishable from user-generated content. The distance between a brand and an individual has evaporated – some brands, like Duolingo, have even become something akin to characters that play out their life on our feeds.
They say with millennials and Gen Z spending so much time online, memes are one of the types of content they’re conditioned to expect. Memes deliver branded content in a format native to the internet and thus familiar to your audience.
We found that millennials and Gen Z do spend a lot of time online; our survey indicates most people spend between one and three hours on social media each day, which is affirmed by research from the Global Web Index4. Plus, most have a neutral or positive reaction to the concept of a brand posting memes, which means you’re off to a good start.
They say memes speak to young people in their own language, making them more relatable and successful than other content.
We found that while more than half of our respondents said they see a branded meme that makes them laugh sometimes, a negative reaction was still more likely. Why? Many brands can’t slip seamlessly into meme conventions, making their unfamiliarity with the format obvious.
They say social media’s distribution capabilities (like tagging or sharing to stories) encourage word-of-mouth and social sharing, giving branded memes the opportunity to reach broader audiences.
We found that 65% of people said they had never shared a branded meme with their friends, indicating that reaching beyond your existing audience is hard enough – let alone going viral.
The success of some brands makes it seem like meme marketing is low effort with big payoff, but digital natives are hard to impress. If a branded meme doesn’t walk and talk like millennials or Gen Z, it’s not going to pass muster. And just like most tactics in advertising, meme marketing isn’t as simple as it first seems. To make it work, you need a meaningful understanding of how young audiences relate to your brand and an awareness of the ever-changing online environment. Most of all, it needs to feel authentic. The success of meme marketing is case-by-case, which means brands need to look beyond the hype when considering adding it to their marketing mix.